1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you and RouteMate Plus ("we," "us," or "our"), concerning your access to and use of the RouteMate Plus website and field service management platform.

You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Site and/or Services and you must discontinue use immediately.

2. Subscription and Services

RouteMate Plus is a field service management platform that provides various features including job management, route optimization, custom forms, and more. Access to and use of the Services requires a subscription.

Subscription plans are billed on a monthly or annual basis. The subscription fee is $20 per user per month. We offer a 1-month free trial for new users.

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time with or without notice to you. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

3. User Accounts

To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

4. Intellectual Property Rights

The Site and Services, including their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by RouteMate Plus, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited license to access and use the Site and Services for your business purposes. You shall not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site or Services.

5. User Content

You retain all rights in, and are solely responsible for, the content you post to the Services. By posting content to the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with providing the Services.

You represent and warrant that: (i) the content is yours or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your content on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

6. Prohibited Activities

You may not access or use the Site or Services for any purpose other than that for which we make them available. The Site and Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

Prohibited activities include, but are not limited to:

• Using the Services in any manner that could disable, overburden, damage, or impair the Services
• Using any robot, spider, or other automatic device, process, or means to access the Services for any purpose
• Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
• Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services
• Using the Services to engage in any illegal activity

7. Limitation of Liability

In no event will we, our affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site or Services, including any direct, indirect, special, incidental, consequential, or punitive damages.

8. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Services.

9. Governing Law

These Terms of Service and your use of the Site and Services are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

10. Changes to Terms of Service

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site and Services following the posting of revised Terms of Service means that you accept and agree to the changes.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: legal@routemate.app
Address: RouteMate Plus, 123 Eagle St, Brisbane, QLD, Australia
ACN: 645 515 402
ABN: 74 645 515 402